Roper Home Appliances Reviews
Roper Home Appliances Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Roper Home Appliances has a 1.5 star rating from 9 reviews; overall sentiment is negative with most consumers dissatisfied and frequent calls for warranty service.
Key Takeaways for Future Customers
- Many Roper Home Appliances reviews report poor product reliability for washers and dryers.
- Expect trouble reaching customer service and delays getting warranty repairs.
- Price cited as high relative to quality.
Negative Feedback / Risk Areas
- Recurring customer complaints: appliances stop working, dryer not heating, fire incident risk, oil leaks.
- Poor or nonexistent customer service and long hold times for warranty help.
- Concerns about parts, repairs, and potential safety issues with Roper Washing Machine models.
Positive Feedback
Some reviewers note a decently priced model and a single user praising wash performance for accessibility needs.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Roper Home Appliances has a 1.5 star rating from 9 reviews; overall sentiment is negative with most consumers dissatisfied and frequent calls for warranty service.
Key Takeaways for Future Customers
- Many Roper Home Appliances reviews report poor product reliability for washers and dryers.
- Expect trouble reaching customer service and delays getting warranty repairs.
- Price cited as high relative to quality.
Negative Feedback / Risk Areas
- Recurring customer complaints: appliances stop working, dryer not heating, fire incident risk, oil leaks.
- Poor or nonexistent customer service and long hold times for warranty help.
- Concerns about parts, repairs, and potential safety issues with Roper Washing Machine models.
Positive Feedback
Some reviewers note a decently priced model and a single user praising wash performance for accessibility needs.
Media from reviews
My washer stop working
My washer stop working, I don't know what is the problem please I need someone to check my washer as soon I have kids and I have too much clothes need wash it
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerStove caught fire
- - Broiling bruschetta produced smoke.
- - Bruschetta had black ooze.
- - A line of fire came from broiler seam; I removed the food, now I'm scared to cook.
I was broiling my bruschetta and it started smoking and smelling weird. I had my eyeballs on it and thought maybe I didnt clean the stove well enough.
Next thing I know black *** started oozing on my bruschetta and smoke was coming. While my eyeballs were on the bruschetta, the seam at the top split and a line of fire came out.
I immediately took the food out, shut the broiler off and closed it. Fire went out but I am now scared to cook.
Washer is making a terrible noise. It is the worst machine I have ever had
I need someone to call me and tell me what to do. This washer is the worst headache that I ever had. 910-540-****.
Preferred solution: Deliver product or service ordered
User's recommendation: Don’t buy a Roper Washing Machine
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnable to reach anyone for the past 2 days to let them know about the issue we are having with the Roper Washing Machine we bought in Sept. 2020
Oil leakage under washing machine
Need immediate help
Been trying to reach someone since yesterday morning, just keep hearing the music
Preferred solution: Washing machine repaired or replaced
User's recommendation: Terrible non existent customer service
Unsatisfactory
- - On hold 33 minutes, hung up after calling back.
- - Washer and dryer (Roper) cost $1,200; not working for a month and it has an 8-year warranty.
Was put on hold for 33 min thAn just hung up on tryed calling back same thing. Never did get through to anyone My washer an dryer I paid 12hundred dollars for my washer dont work now an has not worked for a month but cant reach no one to Servuce it.
The items are about 3 maybe 4 months old with a 8 year warranty. Well Im gping to go live real soon my local tv station an all over the internet of what a rip off this company is by the way the machine name is roper
User's recommendation: Don’t buy cause so far they don’t work an customer service sucks
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDissatisfied
Ive had my Roper Dryer just a little over 3 years and the heating element has gone out 2 times already. Also, It does not dry my clothes like it should, I have to dry them a second time.
Preferred solution: Let the company propose a solution
Unacceptable, all of it
Bought a brand new washer from lowes and less than 3 months later the washer doesn't work and I've now been on hold for half an hour. This WILL be fixed.
- Decently priced
- Does not work
- Poor quality
Preferred solution: Fix the machine
User's recommendation: Don't buy from them.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDryer not heating up just cold air
Dryer is not 6 mths old and it stopped drying clothes yesterday, it will run but won't heat up. Registered under name Dennis Roberson.
Preferred solution: Let the company propose a solution
I love the washing machine as a person in a wheelchair I find that it is the best washer I have ever had It cleans everything I just love it
I live in the desert and we haul water ![]()
Preferred solution: buy roper
User's recommendation: buy it it works the best
Washer stop working
I have not had my washer a year and it stopped working and every appliance comes with a 1 yr manufacturer warranty so I want someone to come and fix it or send me a new one
- Poor quality and nonexistent customer service
Preferred solution: Let the company propose a solution
Warranty and parts
- - Waited about 15 minutes for a response.
- - The last 10 minutes, a one-minute response was promised.
- - No one answered the call; Dom, 503-580-****.
Waited for almost 15 minutes and the last 10 minutes was after getting a message saying it would be answered within one minute nobody ever did come on the phone if you think you can get around to it my phone number is 503-580-**** my name is Dom thank you
User's recommendation: Don't calls you can't get people on the phone
Washing machine doesn't want to wash sometimes
- - The washing machine only washes with small loads.
- - Full loads cause it to stop and not wash.
- - User asks if it can be fixed.
My washing machine is acting up only way it will wash is when you put small loads after it fill s up with full loads it will cut off and won't wash at all then i have to take out over half the clothes to get it to wash wanted to know if it could be fixed
Preferred solution: Let the company propose a solution
Buyers beware
- - The dryer was defective and replaced after a loud noise.
- - The washer won't drain; repeated service delays left me waiting.
I purchased a new Roper washer and dryer at Lowes in Sept 2019. The first time I used the dryer it made a terrible noise.
Dryer was defective and was replaced. now, 3 months later the washer will not drain. It took a week for a very incapable tech to come out who said it was fixed. The first time I used the washer it did the same thing.
Laundry is piling up at this point. And, it's Christmas. I made another appointment and had to wait yet again. The day of this last appointment I received a call saying that there was a computer error and they were all booked.
Guess who isn't getting service???? So now I wait on another service date. I guess the warranty will eventually run out while I wait and wait and wait and wait.
Note to Roper dealers...…….Don't sell this crap. Just send it to the dump
- Poor quality
Preferred solution: Replacement
No human contact. Piece of garbage
- - Brand-new washer and dryer came with the home and weren’t hooked up for 12 months.
- - It pours hot water on all settings.
- - Board is likely bad and costly.
I received a brand new washer and dryer as part of my home purchase. I did not hook it up until about 12 months ago and I have used to wash clothes for one person so definitely not heavy use.
All it does it pour out hot water no mater what the setting is on. My appliance repair friend it is probably the board which costs almost as much as the machines original price.
I will never purchase a roper. What a joke.
- Poor quality and nonexistent customer service
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWill never purchase a roper product again
- - A small Roper washer cleaned well and had no modules, but a newer Roper bought for $400 broke within weeks, rusted after 4 months, and was scrapped.
Roper appliances is the company
I have owned several washing machines over the years but a small roper washing machine I had was great it washed everything clean as new and it did not have any modules,computers or any complicating parts to deal with that will only make everything more complicated as the maytag we returned for failure to clean properly, without having an agitator it was useless when it was time to retire the lil monster I decided to give roper a go again and that was $400 down the tubes the new unit broke down the first few weeks after purchase and after 4 months it had rusted to *** and it became unbalance,seeing that this was a mistake I trashed it for scrap metal which at this time it had very little metal and mostly plastic and rust I have seen over the years the *** we are forced to buy due to poor,cheap worthless materials but this takes the cake my friend this roper washing machine was the biggest ripoff I have experience in a very long time.
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They offered to pay for the parts and repair if I paid a $97 diagnostic fee. Mine was out of calibration but I was told by the repairman I should only use cold, regular and deep water wash.
This is poor quality and poor design. I am purchasing a new washer. Why have various settings if you can’t use them. I will never buy Roper or whirlpool again.
Nobody stands behind their products or even cares about the quality.
It’s all about money. So disappointed in the state of affairs in this world.
update: They did contact me to tell me that they were going to contact me and requested my phone number, address, model and serial number. I sent that the next day and haven't heard a word since. Roper is a whirlpool product so I definitely will not purchase a whirlpool replacement.